Talking Shops in Doncaster and Scunthorpe

ContactRotherham, Doncaster and South Humber NHS Foundation Trust
Telephone01302 565650 / 01724 867297
Address63 Hall Gate, Doncaster, DN1 3PB

The Talking Shops in Doncaster and Scunthorpe enable people to drop-in if they need help for problems such as depression, panic or phobias, or simply to access free information or advice. They give people the opportunity to browse information on mental health issues and gain knowledge about the therapies offered by Rotherham, Doncaster and South Humber NHS Foundation Trust.

Information at the shops include prevention and self-help literature, the very latest computer-based intervention programmes, as well as an opportunity for a short initial consultation with a health professional if necessary.

Reception staff and volunteers help visitors to access information and use the computers. Carers of people with mental health problems are also able to access information and local support.

People who may benefit from a course of treatment with a therapist are advised how they can access this through the available referral pathways. (This would usually include a consultation with their GP).

An e-service, Talking Sense, is available for those who might be away from home, such as students or commuters, using a secure online platform similar to Skype.

The service uses a stepped care model, offering people the most appropriate form of treatment for their presenting symptoms.

The Talking Shop in Doncaster opened in 2010 as a public information centre and the headquarters for the psychological therapies service in the town, which was one of the Improving Access to Psychological Therapies (IAPT) national demonstrator sites. In 2012, convinced by the approach, the trust opened a second Talking Shop in Scunthorpe.

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