Improving access to phychological therapies in Stoke-on-Trent

ContactStoke on Trent CCG
Telephone01782 298002
Address79 London Road, Stoke-on-Trent, Staffordshire, ST4 7PZ

Improving access to phychological therapies in Stoke-on-TrentA new service provider took over the IAPT service on 1st April 2013.  The procurement of this service was delayed for 12 months as stakeholders were unhappy with the service specification and to allow time for a new one to be developed.

Following on from this, GPs and practice managers were asked for feedback on the then current service and what they would like to see from a new service.  In parallel to this, service users and other stakeholders were also engaged.  The culmination of feedback and recommendations from this engagement process as well as Department of Health guidance on IAPT services was used to develop a new service specification.  A service specification group (consisting of service users, locality representatives and the CCG Clinical Director for mental health) met to finalise the content of the specification.  The result being a much broader and more inclusive service specification.

During the procurement process, the successful applicant demonstrated quality, an innovative service model and a competitive budget, so that there will be an increase in the number of patients seen.

Currently the service is part way through the implementation stage and in the coming months the following enhancements will commence:

  • Work with primary care to pilot quicker and easier access into the service
  • An integrated model of working with the physical health and social care teams across the City will be developed.