East of England Crisis Care Concordat event

Newmarket Racecourses, Cambridge Road, CB8 0TG | 04/07/2014

“Working together towards a high quality response for people with mental health problems in urgent need of help”

Emergency support for people in mental health crisis is set to see dramatic improvements across the country as part of a far-reaching new agreement between police, mental health trusts and paramedics.

The Crisis Care Concordat challenges local areas to work together and make sure that:

  • Health-based places of safety and beds are available 24/7 in case someone experiences a mental health crisis.
  • Police custody are not used because mental health services are not available and police vehicles are not used to transfer patients. We want to see the number of occasions police cells are used as a place of safety for people in mental health crisis halved compared to 2011/12 levels.
  • Timescales are put in place so police responding to mental health crisis know how long they have to wait for a response from health and social care workers. This will make sure patients get suitable care as soon as possible
  • People in crisis should expect that services will share essential ‘need to know’ information about them so they can receive the best care possible. This may include any history of physical violence, self-harm or drink or drug history
  • Where figures suggest that some black and minority ethnic groups are detained more frequently under the Mental Health Act, this is addressed by local services working with local communities so that the standards set out in the Concordat are met
  • A 24-hour helpline should be available for people with mental health problems and the crisis resolution team should be accessible 24 hours a day, 7 days a week

This event on the 4th July at Newmarket Racecourse will assist the implementation of the Crisis Care Concordat in the East of England. Participants will learn about the concordat, explore current problems in crisis care, examine good practice examples and work together to develop local concordat declarations.

There will be representation from police, ambulance services, the patients and public, local authority, NHS (providers and commissioners) and the charitable sector amongst others. For those areas which have already started work on their declaration it will be an ideal opportunity to network with the wider concordat groups and make further progress on declarations; for those who are yet to start work this will provide an excellent platform on which to build.

For further information

About Sam Lane

Quality Improvement Lead for Mental Health, Dementia, Neurological Conditions, Learning Disability and Autism at East of England Strategic Clinical Network, NHS England.